LEGAL
Terms & Conditions
Welcome to Women Build Well.
These Terms & Conditions explain how our website, coaching services, courses and digital resources work. They help ensure everything is clear, fair and transparent for everyone.
Last updated: July 2026.
1. Who We Are
Women Build Well (“WBW”, “we”, “our”, “us”) is a New Zealand-based coaching and education business providing coaching services, digital resources, workshops, courses and related content to clients around the world.
By accessing our website, downloading resources, purchasing products, enrolling in coaching or training, or using any of our services, you agree to these Terms & Conditions.
2. What We Offer
Women Build Well provides educational and coaching services that may include:
* one-to-one coaching
* group coaching programs
* live workshops and training
* online courses
* digital downloads and resources
* email challenges and free educational content
All information is provided for educational and personal development purposes.
3. Coaching Disclaimer
Coaching is designed to support personal growth, wellbeing, habits and goal achievement.
Coaching is not counselling, psychotherapy, medical treatment, nutrition therapy, financial advice or legal advice. I do not treat, diagnose or prescribe.
Any decisions you make based on coaching or educational content remain your own responsibility.
If you have concerns about your physical or mental health, you should seek advice from an appropriately qualified healthcare professional.
4. Results Disclaimer
Everyone's circumstances are different. While we aim to provide practical tools and evidence-informed strategies, we cannot guarantee specific personal, health or business outcomes.
Results depend on many factors, including your own participation and implementation.
5. Intellectual Property
All course materials, coaching resources, worksheets, videos, downloads, graphics, text, social media and other content remain the intellectual property of Women Build Well.
You may use these materials for your own personal learning.
You may not:
* reproduce or resell them
* share login details
* upload materials online
* distribute course materials
* use our content commercially without written permission.
6. Payments & Pricing
All prices are listed in USD (unless noted). Payments are processed securely through our third-party platforms (like Shopify, PayPal or Stripe). We reserve the right to change our prices or offers at any time.
Payment plans (where offered) remain payable according to the agreed schedule, regardless of participation.
7. Refund Policy
Due to the nature of digital products, downloads and online content, purchases are generally non-refundable.
Coaching programs, workshops and live courses may have specific cancellation or refund policies outlined at the time of purchase.
If you experience technical problems accessing your purchase, please contact us at [email protected] and we'll do our best to help.
Privacy Policy
Last updates November 2025.
We value your trust and we’re committed to keeping your personal information safe, private and used only in ways that serve you.
1. Who We Are
Women Build Well (“WBW”, “we”, “our”, “us”) operates from New Zealand and provides coaching services, workshops, online courses, digital resources and educational content to people around the world.
If you have any questions about this Privacy Policy, you can contact us at [email protected].
2. What Information We Collect
We collect only the information we need to serve you well. We may collect:
* your name and contact details
* payment information (processed securely by trusted providers)
* information you choose to share through coaching applications, questionnaires or during coaching sessions
* website usage information through cookies and analytics
* correspondence when you contact us.
3. How We Use Your Information
We use your information to:
* Deliver your digital purchases and downloads
* Send emails about new resources, challenges and special offers (only if you’ve opted in)
* Improve our website and content through analytics
* Respond to questions or support requests
* deliver coaching
* administer courses
* provide customer support
* improve services
We only share your information when necessary to provide our services. This may include trusted providers that help us process payments, deliver emails, host our website or provide secure technology services. These providers are only given the information they need to perform their services and are expected to protect your information.
We will never knowingly sell or rent your information to anyone. Ever.
4. Email Sign-Ups
If you subscribe to our mailing list, you’ll receive updates and special offers. You can unsubscribe at any time by clicking the link in our emails.
5. Cookies & Third-Party Services
Like most websites, we use cookies and third-party services (such as Google Analytics, Shopify, PayPal, and Go High Level) to understand visitor behaviour and manage sales or emails. You can adjust your browser settings to block cookies or clear them anytime.
6. Data Storage & Security
Your data is stored securely using trusted third-party platforms selected because they use recognised security measures to protect personal information.. We only keep your information for as long as needed to provide our services or meet legal obligations.
7. International Data Transfers
Because we serve families worldwide, your data may be processed in other countries (for example, by our email or payment providers). We take reasonable steps to ensure your data is handled safely wherever it’s stored.
8. Your Rights
Depending on the privacy laws where you live, you may have the right to:
* Access, update or delete your information
* Withdraw consent for marketing communications
* Request details about how your data is used
To do any of the above, email us at [email protected]
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16 without the consent of a parent or guardian. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Changes to This Policy
We may occasionally update this Privacy Policy to reflect new laws or improvements. Any changes will be posted on this page, so you’re always up to date.
11. Contact Us
Have a question about your privacy or data? 📧 Email us anytime: [email protected] to Women Build Well.
